Updated: Nov 18
Dear Home Care Agencies,
Improving quality and outcomes for patients is fundamental! And the idea of Value-Based Care underlines the concept of healthcare as proactive in order to prevent numerous problems and improve patient outcomes.
Value-Based Care is important for your patients and staff!
It highly impacts the patient experience, improves employee satisfaction, provides education and a high-empathy level of care through effective communication and reporting issues before they escalate.
We, as home care business consulting firm, offer this service! Our customer service training to agencies includes:
- 1 hour of Customer service training including value-based initiatives -Customer service principles and techniques to improve the patient experience
- Engagement games for your staff to learn and put the techniques into action- and prizes for your staff!
If you have any questions, please do not hesitate to contact Emmanuel Consulting Agency.