20 Tips to prepare for LHCSA RFO
Updated: Jun 25
As part of the Medicaid Redesign Team the state plans to Issue a Request for Proposal for LHCSA’s: Under this proposal, the State would issue a request for proposals to limit the number of licensed home care services agencies (LHCSAs) authorized to participate in the State’s Medicaid program. The evaluation criteria for LHCSAs would establish a baseline value for wage and wage-related costs paid to home health aides and personal care workers employed or contracted by the LHCSAs, such that LHCSAs would be selected based on their ability to deliver administrative efficiencies in their operations, among other criteria, including quality. What does this mean? The state wants to limit the number of agencies that can bill Medicaid. You must submit an offer and be accepted in order to continue billing Medicaid/MLTC’s. This does not affect private pay, or obtaining a new license. Any agency that is not selected will no longer be allowed to bill or contract similarly to the CDPAP RFP. Once DOH posts the RFP to their website, you will have 30 days to submit your RFP. We will be providing this service to a select number of agencies.
Department of Health will be posting a request for offer for Medicaid contracts for home care agencies to bid. Are you prepared? Here are 20 tips to get your agency ready to submit your offer.
Gather Notable Management and Administrative staff and resumes or add qualified candidates to your team!
Take leadership courses in emergency management and organization leadership
Start Quality Assurance Initiatives
Develop emergency partnerships and robust protocols
Perform a risk Assessment
Improve HIPAA, protocols and policies
Start a Home Care Training School
Utilize All services approved on your license e.g., PT, OT, SW, DME, Housekeeping Home Maker
Implement a specialty training program
Work with Veteran and Woman Owned Businesses or get certified as a Woman or minority owned business
Improve your customer experience by implementing electronic surveys, compliance lines
Implement a Wellness or preventative health program
Implement or adopt a family portal to patient care manage care
Provide online applications for staff and online onboarding to increase retention and quality
Review and revise your policy and procedures, get accredited by home care accreditation or better business bureau.
Review, revise, and condense your clinical and personnel forms and paperwork
Provide case management and disease management care and partner with health insurances
Improve on your patient education handouts and learning for more effective care planning
Improving on language efficiencies (translate your materials in the primary languages your serve)
Put in place efficiencies that help improve care for your disabled patients
If your agency is in need of boosting your services and operations to make you more inclined for RFO to be accepted call us today to book a RFO prep survey at (516) 362-3000 Ext 1, visit us on the web at www.emmanuelconsultingteam.com or email us at email@example.com